Frequently Asked Questions
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Moving Questions
Are there any hidden charges?
No, all possible extra charges are listed on every estimate in the terms and conditions section. We highly suggest that you look over the terms and conditions of your estimate prior to signing your estimate.
How does your company avoid damages during a move?
All furniture items are padded and wrapped (or banded with large rubber bands, it depends on the piece) before we ever pick it up or move it. That means that there will always be a layer of padding between your furniture and any walls, railings, or door jams that the furniture will be moved through.
Thus, by protecting the furniture, we also protect the home the furniture is being moved around in.
We protect floors that are easily damaged by laying pads in high traffic areas and spots where we will be dropping off boxes.
What are All Out Moving payment terms?
For local and long distance moves we accept cash, money orders, cashier’s checks, personal checks, and all forms of Credit/ Debit cards.
Why should I book my move with All Out Moving & Storage, LLC?
All Out Moving & Staorage, LLC is a full service moving company not a broker meaning you deal with All Out throughout your move. All Out is an AMSA ProMover, BBB certified with a A+ rating and we are fully licensed and insured.
When should I schedule my move?
It’s preferable to book your move 2 weeks in advance especially if you want to move on a Friday, Saturday or Sunday.
Can I get a binding quote?
Yes, All Out provides binding estimates.
Do you charge a trip charge?
Yes, we have a standard trip charge for all local moves. This covers the gas, traveling to the location and back, as well as blankets and protection items. And we have no hidden fees!
Do you have flat rates?
Yes, there are some cases where we do flat rate fees like our “Flat Rate Apartment” moves. When in doubt just give us a call and we can work with you! 423-455-8498
How many movers will show up on moving day?
Depending on the size of the move but the usually 3 movers which consist of 1 driver/foreman and 2 helpers.
What type of trucks do you use?
We only use 24 and 26 foot box trucks. Every truck is outfitted with professional moving pads, dollies, toolkits, bungies, and everything else necessary to get you from point A to point B in the same condition you left in (if not better!).
All of our trucks are equipped with a heavy-duty loading ramp and a number of trucks in our fleets have lift gates as well (especially useful in certain circumstances)
What happens if we experience inclement weather during my move?
Bad weather happens and the majority of the time we keep moving during minor storms. All furniture items are protected (padded and wrapped/banded) before they leave your house so they don’t get exposed to the elements. Usually, there is not much of a walk in between the house to the truck so a little rain is rarely an issue.
If it is raining very hard we can either wait for the rain to pass or reschedule the move. It really depends on the situation.
As always, we will never move anything if you feel the environment isn’t right.
How do you estimate the weight of my shipment when providing a quote?
By obtaining a list of items of what the client is moving we use and industry standard table of weights and measure to approximate the weight based on the list given to us.
Will my items be combined with other households?
All Out Moving does not combine shipments. We dedicate a truck solely to your job and majority of the time your move can be completed in under 1 day!
Pick Up & Delivery Questions
What is All Out Moving transit time to deliver my items?
All Out Moving time varies depending on where you are moving. The most common transit time is 1 day to complete your entire move. If moving out of state, we will load in 1 day and transport the following day.
I need to be moved on a specific date, how can I guarantee the date?
Simply give us a call to see our availability. Once your move is confirmed, the date is locked down for you.
Our Clients Feedback
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The movers JR and Derek were awesome. They were on time, professional and dependable. They unloaded my equipment quickly, assembled it and cleaned up before they left. I was very happy with the work they did.
Jorge L.2 weeks agoToday our tiller was delivered!!
Annikin and Richard T were amazing . They both were professional and very helpful. They re not. Great addition to your company!!
Thanks for our tiller .
The only thing that would have made it better is if... read moreToday our tiller was delivered!!
Annikin and Richard T were amazing . They both were professional and very helpful. They re not. Great addition to your company!!
Thanks for our tiller .
The only thing that would have made it better is if Home Depot would have put the tiller completely together. read lessliz b.1 month agoAnikin and Clint delivered furniture to our home. They were professional, respectful of us and our property, they showed up when expected and did a great job getting the furniture inside and set up. I highly recommend using them and... read moreAnikin and Clint delivered furniture to our home. They were professional, respectful of us and our property, they showed up when expected and did a great job getting the furniture inside and set up. I highly recommend using them and asking specifically for these two workers. They were great. read less
Kansas B.1 month agoI am so thankful for Jason and Carey who helped me move into my house. They were very careful with my belongings and I appreciate the time they took to properly wrap/protect all of my furniture. They were... read moreI am so thankful for Jason and Carey who helped me move into my house. They were very careful with my belongings and I appreciate the time they took to properly wrap/protect all of my furniture. They were very easy to work with and were both hard workers. Would definitely recommend All Out Moving for your next move! read less
Olivia D.1 month ago -
Harrison, Stacey & Ronald were the movers we had the pleasure working with. Their professionalism and the care they used while moving our items were very much appreciated. These guys are the best and would highly recommend to... read moreHarrison, Stacey & Ronald were the movers we had the pleasure working with. Their professionalism and the care they used while moving our items were very much appreciated. These guys are the best and would highly recommend to everyone. Thank you guys for helping us. We truly appreciate all you did. read less
Patti A.2 months agoBig shout out to, Jeremy Mizell & Cordell Johnson! They did such a wonderful job with my family’s first big move! We had a decent amount of household items and I felt like they packed everything according to my needs.... read moreBig shout out to, Jeremy Mizell & Cordell Johnson! They did such a wonderful job with my family’s first big move! We had a decent amount of household items and I felt like they packed everything according to my needs. The guys were knowledgeable about packing and made sure our furniture was kept scratch free! I Will definitely be calling them again for our next big move! read less
Carly D.2 months agoOur move was very expertly handled! We had the best of the best with Jason and Kerry as our team! They handled our antique pieces very carefully and went above and beyond what we expected.
Kelley M.2 months agoJeremy D. and Kyler from All Out Moving & Storage delivered my couch from Furniture Row and they were phenomenal! My delivery was scheduled to between 12:30 and 3:30. Kyler called me promptly at 12:10 and notifying me that they... read moreJeremy D. and Kyler from All Out Moving & Storage delivered my couch from Furniture Row and they were phenomenal! My delivery was scheduled to between 12:30 and 3:30. Kyler called me promptly at 12:10 and notifying me that they would be at my residence within the hour. Jeremy D. & Kyler did arrived my doorway exactly as they promised at 1:09pm. They also gave me helpful set up tips for my couch as they delivered my couch in my door. They were kind, helpful, prompt and the most efficient delivery team I have ever encountered. I will definitely go to them personally for moving needs in the future. All Out Moving & Storage, thank you for such amazing team of guys representing you, take good care of these gentlemen, they are amazing!
Becca B. read lessBec B.3 months ago -
They were very prompt on their arrival, listened to all of my needs and went above and beyond in the moving process. I have two herniated discs in my lower back and it has prevented me from doing basic cleaning... read moreThey were very prompt on their arrival, listened to all of my needs and went above and beyond in the moving process. I have two herniated discs in my lower back and it has prevented me from doing basic cleaning at my old apartment. I informed the guys they may run into messes under furniture which my dogs created and I apologized in advance for this. They were very understanding and when they found a mess, they helped me sweep it into a pile. They swept off any excess dog hair from the furniture and even helped carry some items to my truck for me. They took very good care of my furniture and disassembled and reassembled everything. They all seemed to have a good camaraderie amongst each other and they made sure to keep things light with jokes about each other. I can’t express enough how easy they made my move. They came in under the estimate and saved me some money too! Great job All Out, I will definitely use them again and recommend them to anyone! read less
Kyle N.3 months agoThe two gentlemen that delivered our Man Cave Furniture, were amazing. Colten and Stanley. Everything about this delivery experience was wonderful. Thank you so much.
Merrill and Steve Mizer.
Cedar Bluff, Al.Merrill M.3 months agoThey were fast, friendly and efficient. They showed up when they said they would. They worked hard and final price was less than the estimate. Will definitely use then again. Clint and Ronald were great!
Crystal W.4 months agoAll Out is hands down the best moving company I have ever worked with. They are professional, quick, and have great communication. I was initially brought in due to it being Vet owned. But after working with... read moreAll Out is hands down the best moving company I have ever worked with. They are professional, quick, and have great communication. I was initially brought in due to it being Vet owned. But after working with them, that is just a bonus. I would recommend them to anyone. read less
Trevor H.4 months ago -
Had a great experience with all out movers. Tristan, Clint, and Jason were on time, professional, fast, and they beat the time estimate by more than 50%. All in all, an excellent operation. Hopefully not moving again for a while,... read moreHad a great experience with all out movers. Tristan, Clint, and Jason were on time, professional, fast, and they beat the time estimate by more than 50%. All in all, an excellent operation. Hopefully not moving again for a while, but would use them again if I did. read less
Edward B.6 months agoI called several movers about my out of state move and was pleased with the professionalism as well as the pricing. On moving day, Christian and a team of 3 others showed up and got all of my furniture/boxes... read moreI called several movers about my out of state move and was pleased with the professionalism as well as the pricing. On moving day, Christian and a team of 3 others showed up and got all of my furniture/boxes from my apartment as well as my storage unit loaded in a timely manner. The next day, Christian and Ryan showed up early the next morning and got it all unloaded in the appropriate rooms. They did a great job. Thanks guys! read less
Lianne K.6 months agoWe've used them twice. They are by far the most affordable--and the people are just great. We moved pre-covid vaccines, so we asked the crew to mask--which they did so happily. I cannot recommend this group enough. They are fair,... read moreWe've used them twice. They are by far the most affordable--and the people are just great. We moved pre-covid vaccines, so we asked the crew to mask--which they did so happily. I cannot recommend this group enough. They are fair, honest, WILDLY MORE AFFORDABLE than ANY OTHER MOVING GROUP, insured, stay true to their quoted price, and come prepared.
I truly cannot thank them enough. We had some hiccups on both the packing/leaving of one house, as well as a delay from closing on the new house and they took it in stride. Everyone was pleasant, on-time, professional, and more importantly--they could take a joke. Any request I made regarding where to put something, or arranging our bed etc--was completely taken care of.
They took great care of our stuff, we have used them twice, and won't use any other group.
They're fairly priced, consistent & do their very tough job well.
All out has earned every single one of their 5 star reviews. Believe the hype.
Michael Smithson led our crew--I'm blanking on the other guys' names, but cannot recommend enough! read lessKatie W.6 months agoWe just had All Out Moving & Storage move us from our 3rd story apartment to our two story house and it was the most pleasant moving experience I've ever had. The three gentlemen were experts at what they... read moreWe just had All Out Moving & Storage move us from our 3rd story apartment to our two story house and it was the most pleasant moving experience I've ever had. The three gentlemen were experts at what they were doing and worked tirelessly and efficiently. The whole process took less than six hours, including the half hour drive between locations (which they don't charge for!) I just stayed out of their way and let them do it and it got done. read less
Zach L.7 months ago