Frequently Asked Questions
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Moving Questions
Are there any hidden charges?
No, all possible extra charges are listed on every estimate in the terms and conditions section. We highly suggest that you look over the terms and conditions of your estimate prior to signing your estimate.
How does your company avoid damages during a move?
All furniture items are padded and wrapped (or banded with large rubber bands, it depends on the piece) before we ever pick it up or move it. That means that there will always be a layer of padding between your furniture and any walls, railings, or door jams that the furniture will be moved through.
Thus, by protecting the furniture, we also protect the home the furniture is being moved around in.
We protect floors that are easily damaged by laying pads in high traffic areas and spots where we will be dropping off boxes.
What are All Out Moving payment terms?
For local and long distance moves we accept cash, money orders, cashier’s checks, personal checks, and all forms of Credit/ Debit cards.
Why should I book my move with All Out Moving & Storage, LLC?
All Out Moving & Staorage, LLC is a full service moving company not a broker meaning you deal with All Out throughout your move. All Out is an AMSA ProMover, BBB certified with a A+ rating and we are fully licensed and insured.
When should I schedule my move?
It’s preferable to book your move 2 weeks in advance especially if you want to move on a Friday, Saturday or Sunday.
Can I get a binding quote?
Yes, All Out provides binding estimates.
Do you charge a trip charge?
Yes, we have a standard trip charge for all local moves. This covers the gas, traveling to the location and back, as well as blankets and protection items. And we have no hidden fees!
Do you have flat rates?
Yes, there are some cases where we do flat rate fees like our “Flat Rate Apartment” moves. When in doubt just give us a call and we can work with you! 423-455-8498
How many movers will show up on moving day?
Depending on the size of the move but the usually 3 movers which consist of 1 driver/foreman and 2 helpers.
What type of trucks do you use?
We only use 24 and 26 foot box trucks. Every truck is outfitted with professional moving pads, dollies, toolkits, bungies, and everything else necessary to get you from point A to point B in the same condition you left in (if not better!).
All of our trucks are equipped with a heavy-duty loading ramp and a number of trucks in our fleets have lift gates as well (especially useful in certain circumstances)
What happens if we experience inclement weather during my move?
Bad weather happens and the majority of the time we keep moving during minor storms. All furniture items are protected (padded and wrapped/banded) before they leave your house so they don’t get exposed to the elements. Usually, there is not much of a walk in between the house to the truck so a little rain is rarely an issue.
If it is raining very hard we can either wait for the rain to pass or reschedule the move. It really depends on the situation.
As always, we will never move anything if you feel the environment isn’t right.
How do you estimate the weight of my shipment when providing a quote?
By obtaining a list of items of what the client is moving we use and industry standard table of weights and measure to approximate the weight based on the list given to us.
Will my items be combined with other households?
All Out Moving does not combine shipments. We dedicate a truck solely to your job and majority of the time your move can be completed in under 1 day!
Pick Up & Delivery Questions
What is All Out Moving transit time to deliver my items?
All Out Moving time varies depending on where you are moving. The most common transit time is 1 day to complete your entire move. If moving out of state, we will load in 1 day and transport the following day.
I need to be moved on a specific date, how can I guarantee the date?
Simply give us a call to see our availability. Once your move is confirmed, the date is locked down for you.
Our Clients Feedback
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Colin and his team did a fantastic job for us. Couldn't be happier with the prices and services they offered. Will definitely be using them again come next month. Highly recommend.
David D.3 weeks agoAfter a container company decided that they couldn't deliver the container to my property in the mountains I needed to find a moving company to help me. I wasn't too excited about driving a big moving truck through the mountains... read moreAfter a container company decided that they couldn't deliver the container to my property in the mountains I needed to find a moving company to help me. I wasn't too excited about driving a big moving truck through the mountains but these guys didn't hesitate. Clint and Stacey showed up on time and were ready to go. I'm typically skeptical of moving companies because they usually work on an hourly rate. I was worried that they might work slower to try to get more hours but I couldn't have been more wrong. These guys wasted no time from the minute they open the back of the truck until they loaded the last box. In all fairness I did help but even if I didn't help they still would have been under the 3-hour minimum at the pace they were working. I had a 2-hour drive back to my house and if they hadn't stopped for gas they probably would have beat me there. They unloaded the truck just as fast as they loaded it and took great care not to damage any of my possessions. They even helped move several of my very heavy dressers to the second floor. As someone who usually does all of the moving on his own I'm extremely happy that I found this company and honestly didn't mind paying someone else to do it for me this time. If they let you request movers for your move ask for Clint and Stacey! read less
Steven P.3 weeks agoThe guys showed up on time and were very friendly. They were careful with my items and seemed to be a good team. I was pleasantly surprised at their speed and care. I would definitely recommend All Out Moving... read moreThe guys showed up on time and were very friendly. They were careful with my items and seemed to be a good team. I was pleasantly surprised at their speed and care. I would definitely recommend All Out Moving to anyone looking to move in the Chattanooga area read less
Tim C.3 weeks agoWe recently moved to the Chattanooga area. All Out Moving was amazing in helping us with our move. We had great crews both days. I wanted to mention our moving crew by name: Michael O, Stacey, Alonso, Elijah, Hayes,... read moreWe recently moved to the Chattanooga area. All Out Moving was amazing in helping us with our move. We had great crews both days. I wanted to mention our moving crew by name: Michael O, Stacey, Alonso, Elijah, Hayes, Mike C, Tristen, Clint S. Thanks for all your hard work and your professionalism. You made our move as smooth as it could be! read less
Lisa P.1 month ago -
Clint, Travis, Mike C and KJ were fantastic on the day of the move. They were professional, careful and just really good guys. In 100 degree temps it was not easy but the busted their buts and got us moved... read moreClint, Travis, Mike C and KJ were fantastic on the day of the move. They were professional, careful and just really good guys. In 100 degree temps it was not easy but the busted their buts and got us moved in exactly the time estimated. Booking out move with David was quick and painless. No hidden anything. I would recommend them to anyone. read less
Steven D.1 month agoFirst let me mention that THIS is the crew to ask for...Jason, Adrian &Travis. When
I answered the door they each introduced themselves. We took a quick walk around and I LEFT to meet them later in the day. When... read moreFirst let me mention that THIS is the crew to ask for...Jason, Adrian &Travis. When
I answered the door they each introduced themselves. We took a quick walk around and I LEFT to meet them later in the day. When they arrived at the new location EVERYTHING was wrapped, protected and sealed. When they got here they were on the hustle, and despite me having more stuff than I originally thought, they still nailed the estimate. I received bids for as much as 3x. I was blown away and happy to tip these the gentleman $200. One stop shop. read lessEric S.1 month agoWe had a wonderful experience with All Out Moving as they unloaded our truck. The crew was on time and very polite. I especially appreciated the extra efforts to protect our floors, doors and banisters with their protection system. They... read moreWe had a wonderful experience with All Out Moving as they unloaded our truck. The crew was on time and very polite. I especially appreciated the extra efforts to protect our floors, doors and banisters with their protection system. They all worked hard, even in the heat and worked efficiently to unpack a 28 foot semi-trailer. I have no reservation in recommending All Out Moving for anyone needing moving assistance. A special shout out to Clint H., Bryce and Mike C. All three were phenomenal. Thank you for your help! read less
Richard L.1 month ago -
Jason and Josh were ABSOLUTELY AMAZING! I was incredibly stressed about the move but it felt more like hanging out with friends and that really helped. I will DEFINITELY request them the next time I have to pickup and go!
Nicole M.2 months agoThe movers JR and Derek were awesome. They were on time, professional and dependable. They unloaded my equipment quickly, assembled it and cleaned up before they left. I was very happy with the work they did.
Jorge L.3 months agoToday our tiller was delivered!!
Annikin and Richard T were amazing . They both were professional and very helpful. They re not. Great addition to your company!!
Thanks for our tiller .
The only thing that would have made it better is if... read moreToday our tiller was delivered!!
Annikin and Richard T were amazing . They both were professional and very helpful. They re not. Great addition to your company!!
Thanks for our tiller .
The only thing that would have made it better is if Home Depot would have put the tiller completely together. read lessliz b.3 months agoAnikin and Clint delivered furniture to our home. They were professional, respectful of us and our property, they showed up when expected and did a great job getting the furniture inside and set up. I highly recommend using them and... read moreAnikin and Clint delivered furniture to our home. They were professional, respectful of us and our property, they showed up when expected and did a great job getting the furniture inside and set up. I highly recommend using them and asking specifically for these two workers. They were great. read less
Kansas B.4 months ago -
I am so thankful for Jason and Carey who helped me move into my house. They were very careful with my belongings and I appreciate the time they took to properly wrap/protect all of my furniture. They were... read moreI am so thankful for Jason and Carey who helped me move into my house. They were very careful with my belongings and I appreciate the time they took to properly wrap/protect all of my furniture. They were very easy to work with and were both hard workers. Would definitely recommend All Out Moving for your next move! read less
Olivia D.4 months agoHarrison, Stacey & Ronald were the movers we had the pleasure working with. Their professionalism and the care they used while moving our items were very much appreciated. These guys are the best and would highly recommend to... read moreHarrison, Stacey & Ronald were the movers we had the pleasure working with. Their professionalism and the care they used while moving our items were very much appreciated. These guys are the best and would highly recommend to everyone. Thank you guys for helping us. We truly appreciate all you did. read less
Patti A.5 months agoBig shout out to, Jeremy Mizell & Cordell Johnson! They did such a wonderful job with my family’s first big move! We had a decent amount of household items and I felt like they packed everything according to my needs.... read moreBig shout out to, Jeremy Mizell & Cordell Johnson! They did such a wonderful job with my family’s first big move! We had a decent amount of household items and I felt like they packed everything according to my needs. The guys were knowledgeable about packing and made sure our furniture was kept scratch free! I Will definitely be calling them again for our next big move! read less
Carly D.5 months ago